Legal Info

This privacy policy explains how we use any personal information we collect about you when you use this website.

What information do we collect about you?

We collect information about you when you start an enquiry with us, either by a contact form, email, telephone or a referral, or when you engage us for services. Website usage information is collected using cookies.

How will we use the information about you?

We collect information about you to enable us to contact you about the services you enquired, to provide a quote for services and to provide the service, and, if you agree, to email you about other products and services we think may be of interest to you.

In addition, if you consent, we provide relevant information to our network of preferred/support partners, for the sole purpose of providing a quote for their services and/or to provide the service. Our preferred/support partner network only consists of service providers that are required to enable us to fulfil our services to you.

We use your information collected from the website to personalise your repeat visits to our website as well as to review our marketing performance through Google Analytics. We will not share your information for marketing purposes with any external companies.

Marketing

We may send you information about our services and general industry updates that might be of relevance. If you have consented to receive marketing, you may opt out at a later date. You have a right at any time to stop us from contacting you for marketing purposes.

Access to your information and correction

You have the right to request a copy of the information that we hold about you. If you would like a copy of some or all of your personal information, please email or write to us at the following address – BAC, Unit 25, Boundary Business Centre, Boundary Way, Woking, Surrey, GU21 5DH. We may make a small charge for this service. We want to make sure that your personal information is accurate and up to date. You may ask us to correct or remove information you think is inaccurate.

Cookies

Cookies are text files placed on your computer to collect standard internet log information and visitor behaviour information. This information is used to track visitor use of the website and to compile statistical reports on website activity using Google Analytics. For further information visit www.aboutcookies.org or www.allaboutcookies.org. You can set your browser not to accept cookies and the above websites tell you how to remove cookies from your browser. However in a few cases some of our website features may not function as a result.

Legal requirements

While it is unlikely, we may be required to disclose your User Data by a court order or to comply with other legal requirements. We will use all reasonable endeavours to notify you before we do so, unless we are legally restricted from doing so.

No commercial disposal to third parties

We will not sell, rent, distribute or otherwise make User Data commercially available to any third party, except as described above or with your prior permission.

Other websites

Our website may contain links to other websites. This privacy policy only applies to this website so when you link to other websites you should read their own privacy policies.

Changes to our privacy policy

We keep our privacy policy under regular review and we will place any updates on this web page.

How to contact us

Please contact us if you have any questions about our privacy policy or information we hold about you. Email us at info@bacoffice.co.uk or write to us at: BAC, Unit 25, Boundary Business Centre, Boundary Way, Woking, Surrey, GU21 5DH

BAC Office Equipment Privacy Policy

Effective Date: 10/10/25

BAC Office Equipment (“the Company”, “we”, “us”, “our”) respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you interact with us, whether through our website, by phone, email, or in person.

1. What information we collect

• Identity Data: name, job title, company details.
• Contact Data: email, phone number, billing/shipping address.
• Financial Data: payment details (processed securely by third-party providers).
• Technical Data: IP address, browser type, cookies, website usage data.
• Transaction Data: details of products and services purchased.
• Employment Data (for applicants): CVs, references, employment history.

2. How we use your information

We use personal data for:

• Providing and delivering office equipment and related services.
• Processing payments and managing accounts.
• Communicating with you regarding enquiries, orders, or support.
• Complying with legal and regulatory obligations.
• Marketing products and services (where legally permitted, with opt-out options).
• Recruitment and employment administration.

3. Lawful basis for processing

We process data under:

• Contractual necessity (to perform a contract or provide goods/services).
• Legal obligation (e.g., tax and accounting compliance).
• Legitimate interests (business operations, marketing to corporate clients).
• Consent (e.g., direct marketing, optional cookies).

4. Sharing your data

We may share information with:

• Service providers (IT, payment processors, couriers).
• Professional advisors (accountants, auditors, insurers).
• Regulators, law enforcement, or authorities where required by law.
  We never sell personal data.

5. Data retention

We keep personal data only as long as necessary for business, legal, or contractual reasons. After that, data is securely deleted or anonymised.

6. International transfers

If data is transferred outside the UK/EU, safeguards such as standard contractual clauses are applied.

7. Your rights

You have the right to:

• Access your data.
• Request rectification or deletion.
• Restrict or object to processing.
• Port your data to another provider.
• Withdraw consent (where applicable).
• Lodge a complaint with the ICO (UK regulator).

8. Contact us

For privacy concerns, please contact:
Data Protection Officer
BAC Office Equipment
25 Boundary Business Centre. Boundary Way, Woking GU21 5DH
tyler.jasper@bacoffice.co.uk | 03450956465